Welcome to AGL General Trading (“Company”, “we”, “our”, “us”).
These Terms and Conditions govern your use of our website located at www.agltradeuae.com and the purchase of products from our online store.

By accessing this website and placing an order, you agree to comply with these Terms and Conditions.

1. Company Information

Business Name: AGL General Trading
Registered Address: M-12, M Floor Mamzar Shopping Centre, Abu Hail, Dubai
Email: aglmobileonline@gmail.com
Phone: +971 54 228 5299

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old.
  • The information you provide is accurate and complete.
  • You will not use this website for unlawful purposes.

We reserve the right to refuse service if any misuse is detected.

3. Products & Pricing

  • All products listed on the website are subject to availability.
  • We reserve the right to modify or discontinue products without notice.
  • Prices are displayed in AED.
  • VAT (if applicable) is included/excluded as specified at checkout.
  • We reserve the right to correct pricing errors at any time.

4. Orders & Payments

  • Orders are confirmed only after successful payment.
  • We accept payments via secure payment gateways (e.g., Stripe).
  • We reserve the right to cancel orders in case of:
    • Payment failure
    • Fraud suspicion
    • Incorrect pricing

If your order is canceled, a refund will be processed to your original payment method.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.
  • Customers must provide accurate shipping information.
  • Additional delivery charges may apply for certain locations.

6. Returns & Refunds

  • Returns must be requested within 15 days of delivery.
  • Products must be unused and in original packaging.
  • Refunds will be processed to the original payment method.
  • Shipping fees are non-refundable (unless the product is defective).

For return requests, contact: aglmobileonline@gmail.com

7. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Graphics

is the property of AGL General Trading and may not be copied or reproduced without permission.

8. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Delays beyond our control

Our total liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your personal information is handled according to our Privacy Policy.
Please review our Privacy Policy page for full details.

10. Governing Law

These Terms and Conditions are governed by the laws of United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.
Changes will be effective immediately upon posting on this page.